Terms of service
Terms of Service
The complete terms and conditions governing your use of nathanbut.net and all purchases made through our store. Please read carefully before placing an order.
Welcome to Nathan But Net. This website, nathanbut.net, is owned and operated by Nathan But Net LLC, a registered Limited Liability Company formed under the laws of the State of Texas, United States of America.
Throughout these Terms of Service, the words "we," "us," and "our" refer to Nathan But Net LLC. The word "you" refers to you as a visitor, account holder, or customer of nathanbut.net.
By visiting our website, creating an account, or placing an order, you are entering into a binding legal agreement with us. Please read these Terms of Service carefully before you proceed. If you do not agree with any part of these terms, you must not use our website or purchase from us.
These Terms apply to all users of the site, including visitors who are browsing, registered account holders, and customers completing purchases.
Agreement to These Terms
By accessing any page of nathanbut.net, creating an account, adding items to your cart, or completing a purchase, you are acknowledging that you have read, understood, and agreed to be bound by these Terms of Service in full. This agreement is legally binding.
These Terms of Service apply alongside our other published policies, all of which together form the complete agreement between you and Nathan But Net LLC:
Our Published Policies
- Privacy Policy — How we collect, use, and protect your personal information
- Refund Policy — Our standards for returns, exchanges, and refunds
- Shipping Policy — Shipping methods, timeframes, and costs
- Payment Policy — Accepted payment methods and security standards
Who May Use Our Website
Age Requirements
You must be at least 18 years of age to make purchases on nathanbut.net. By placing an order, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into a binding purchase agreement under the laws of your state or jurisdiction.
If you are under 18 years of age, you may browse our website only with the direct supervision and express consent of a parent or legal guardian. Any purchase completed on behalf of a minor must be made by the parent or legal guardian in their own name.
Lawful Use
Our products and services are available for lawful personal use only. By using our website, you represent that:
- You will not use our products or services for any unlawful purpose or in violation of any applicable local, state, federal, or international law or regulation
- You will not use our website to engage in fraudulent activity, including providing false information about yourself or your payment method
- You are not located in a country subject to a United States government embargo or trade sanction
- You will not use our services to purchase products for the purpose of unauthorized resale or misrepresentation to third parties
Right to Refuse Service
We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion, for any reason, at any time. This includes situations where we believe a customer is violating these Terms of Service, engaging in fraudulent activity, or abusing our policies. If we refuse or cancel your order, we will notify you and issue a full refund for any payment already received.
About Nathan But Net LLC
What We Do
Nathan But Net is a direct-to-consumer online retail store. We sell curated products directly to individual customers through our website at nathanbut.net, powered by the Shopify e-commerce platform. We are headquartered in San Antonio, Texas, and operate exclusively within the United States.
Company Details
Legal name: Nathan But Net LLC
Entity type: Texas Limited Liability Company
Registered address: 1100 NW Loop 410, Suite 700
San Antonio, TX 78213
United States
Order processing hours: Monday through Friday, 9:00 AM to 6:00 PM Central Standard Time (CST). Orders placed outside these hours will be processed on the next available business day.
Platform: nathanbut.net is powered by Shopify Inc. By using our store, you are also subject to Shopify's Terms of Service as they relate to platform infrastructure.
Product Information & Accuracy
Our Commitment to Accurate Listings
We take the accuracy of our product listings seriously. Every product listed on nathanbut.net includes a factual description, accurate specifications, and current pricing. We do not use misleading stock images, fabricated specifications, or exaggerated marketing claims.
What Each Product Listing Includes
- Product name: A clear, accurate identifier without sensational or misleading language
- Detailed description: Written by our team based on actual product knowledge
- Technical specifications: Dimensions, weight, materials, and other relevant details
- Current pricing: The price you will pay, shown in United States Dollars (USD), excluding applicable sales tax
- Stock availability: Up-to-date inventory status so you can make an informed purchase decision
Color and Display Variations
We photograph our products to represent colors and finishes as accurately as possible. However, the appearance of colors on your screen will vary depending on your device's display settings and ambient lighting. Minor color differences between the product photograph and the physical product are normal and do not constitute a defect or misrepresentation.
If exact color accuracy is important for your purchase decision, please contact us before ordering.
Pricing, Tax & Payment
Pricing Standards
Currency: All product prices displayed on nathanbut.net are in United States Dollars (USD). We do not display or process transactions in any other currency.
Sales tax: Applicable sales tax, if any, will be calculated based on your delivery address and clearly displayed at checkout before you are asked to submit payment.
Shipping costs: Shipping fees are calculated based on your location, the size and weight of your order, and the shipping method selected. Shipping costs are displayed in full at checkout before payment is collected. Please refer to our Shipping Policy for full details.
No hidden fees: The total shown at the final checkout review screen — which includes the product price, shipping costs, and applicable sales tax — is the total amount you will be charged. No fees are added after your order is submitted.
Accepted Payment Methods
We accept Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, UnionPay, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed through PCI DSS-certified payment processors. For complete details, please review our Payment Policy.
Price Changes and Promotional Pricing
We reserve the right to update or change product prices at any time. However, if the price of a product changes after you have placed and confirmed an order, we will honor the price that was displayed at the time you completed checkout.
Orders & Order Processing
How Orders Are Placed and Confirmed
When you complete checkout and submit payment on nathanbut.net, you are making an offer to purchase the items in your cart at the prices shown, inclusive of any applicable sales tax and shipping fees. Your order is not confirmed until you receive a written order confirmation email from us.
What Happens After You Place an Order
Order confirmation email: You will receive an automatic confirmation email summarizing your order details, items purchased, prices, taxes, shipping cost, and order number.
Order review and processing: Our team reviews your order, verifies product availability, and prepares it for fulfillment during business hours (Monday–Friday, 9:00 AM–6:00 PM CST).
Shipping confirmation: Once your order is packed and handed to the carrier, you will receive a shipping confirmation email with your tracking number.
Delivery: Your order is delivered to the U.S. address you provided at checkout by our shipping carrier.
Order Cancellations
You may request to cancel your order before it ships by contacting us immediately at contact@nathanbut.net or by calling +1 830-481-7667. Once an order has shipped, it cannot be cancelled — you must initiate a return after delivery in accordance with our Refund Policy.
Shipping & Delivery
Nathan But Net LLC ships exclusively within the United States, including all 50 states, Washington D.C., Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, and APO/FPO/DPO military addresses. We do not currently offer international shipping.
Key Shipping Points
- Shipping costs: Calculated at checkout based on your delivery address and selected shipping method. All costs are shown before payment is requested.
- Processing time: Orders are processed Monday through Friday, 9:00 AM–6:00 PM CST. Orders placed on weekends or public holidays are processed on the next business day.
- Delivery address accuracy: You are responsible for providing a complete and accurate delivery address at checkout. We are not liable for failed deliveries caused by an incorrect or incomplete address provided by you.
- Carrier responsibility: Once your order is handed to our shipping carrier and tracking is activated, that carrier is responsible for the physical delivery of your package.
- Tracking: A tracking number is provided in your shipping confirmation email.
International Orders Will Be Cancelled
If you place an order with a shipping address outside the United States and its territories, your order will be cancelled and a full refund will be issued to your original payment method. Please read our Shipping Policy for complete details.
Returns, Refunds & Cancellations
We want every customer to be satisfied with their purchase from Nathan But Net. If you are not happy with your order for any reason, our return and refund process is designed to be fair, clear, and straightforward.
Key Return and Refund Points
- Return eligibility: Items must be in their original, unused condition with all original packaging and tags intact to be eligible for a return.
- How to initiate a return: Contact us at contact@nathanbut.net with your order number and reason for return. Do not ship items back without first receiving authorization from our team.
- Refund processing: Approved refunds are issued to the original payment method. Credit and debit card refunds typically appear within 5–10 business days.
- Defective or incorrect items: Contact us within 7 days of delivery with photographs documenting the issue. We will arrange a replacement or full refund at no cost to you.
For our complete return procedures, eligibility criteria, and refund timelines, please read our Refund Policy in full.
Billing & Account Information
Your Responsibility for Accurate Information
To ensure your orders are processed correctly, your payments are handled securely, and your products are delivered to the right address, you are required to provide accurate, complete, and current information at all times:
- Full legal name: Your real name as it appears on your payment method
- Delivery address: A complete, valid U.S. delivery address where you can receive parcels
- Email address: A valid email address that you actively monitor, as all order updates and service responses are sent by email
- Payment details: Current, valid payment information. Submitting payment details you are not authorized to use is a violation of these Terms and may constitute fraud.
- Account information: If you have created an account, you are responsible for maintaining the confidentiality of your password and for all activity under your account
Acceptable Use of Our Website
When using nathanbut.net, you agree to conduct yourself in a lawful and respectful manner. The following rules apply to all users of our website without exception.
You Are Welcome To
- Browse and read product information freely
- Place genuine orders for personal use
- Create an account using accurate information
- Contact our customer service team with questions
- Leave honest reviews based on genuine experience
You Must Not
- Use our website for any unlawful purpose
- Attempt unauthorized access to our systems
- Transmit malware, viruses, or malicious code
- Use automated tools to scrape or harvest data
- Impersonate any person, business, or entity
Consequences of Prohibited Conduct
Violation of these prohibited use provisions may result in immediate account termination, cancellation of pending orders without refund, a permanent ban from nathanbut.net, reporting to law enforcement authorities, and civil legal action seeking damages, injunctive relief, and attorneys' fees.
Intellectual Property
All content published on nathanbut.net — including product descriptions, photographs, graphics, logos, brand elements, website code, and all written materials — is the intellectual property of Nathan But Net LLC and is protected by United States copyright and trademark law.
You are not permitted to reproduce, copy, distribute, sell, or commercially exploit any content from our website without our prior written authorization. A limited, non-exclusive, non-transferable license is granted to you solely to browse our website for personal, non-commercial shopping purposes.
Protected Elements
- The name "Nathan But Net," our logo, and all related marks and slogans are trademarks of Nathan But Net LLC
- All written content, product descriptions, and original creative works on the Site are protected by copyright
- Reproduction, distribution, or derivative works require express written consent from Nathan But Net LLC
If you believe that content on our website infringes upon your intellectual property rights, please contact us at contact@nathanbut.net with the subject line "COPYRIGHT CLAIM." We will investigate and respond to all legitimate claims promptly in accordance with the Digital Millennium Copyright Act (DMCA).
Third-Party Links & Services
Payment Processors
To process payments securely, we use third-party payment processors including Shopify Payments, PayPal, and other PCI-DSS compliant payment services. These tools are provided by third parties and operate under their own terms of service and privacy policies. Your payment information is transmitted directly to the payment processor using SSL/TLS encryption. We do not store your complete payment card number on our servers at any time.
External Website Links
Our website may contain links to external websites for informational or convenience purposes. These links do not imply our endorsement of the linked website, its content, or the organization that operates it.
No Liability for Third-Party Websites
We have no control over the content, privacy practices, or security of any external website. We are not responsible for any loss, harm, or issue arising from your interaction with any third-party website accessed through a link on our site. We encourage you to review the privacy policy and terms of service of any external website before providing personal information.
User Submissions & Feedback
Product Reviews and Comments
We welcome honest reviews of products you have purchased from us. If you choose to leave a review or submit feedback, you represent that:
- The submission is your original work or content, or you have the right to share it
- The content is truthful and based on your genuine experience
- The content does not infringe upon the rights of any third party
- The content does not contain unlawful, defamatory, obscene, or offensive material
License to Use Your Submissions
By submitting a review or other content to us, you grant Nathan But Net LLC a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, publish, and display your submission in connection with our business — for example, displaying your review on our product page. We will not use your submission in any way that misrepresents your words or is deceptive to other customers.
Unsolicited Ideas
If you send us unsolicited ideas, product suggestions, or business proposals without being asked to do so, you understand we may consider such submissions without any obligation of confidentiality or compensation.
Privacy & Personal Information
Your privacy is important to us. The personal information you provide when using our website — including your name, address, email, and payment details — is collected, stored, and used in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also agree to our Privacy Policy.
We do not sell your personal information to third parties. We share your information only with the third-party service providers necessary to fulfill your order — such as shipping carriers and payment processors — and those providers are bound by confidentiality and data protection obligations.
Privacy Resources
- Privacy Policy — Complete information on what data we collect, how we use it, and your rights
- Payment Policy — How we handle and protect your payment information
Errors, Inaccuracies & Corrections
We make every effort to ensure that all information on nathanbut.net — including product descriptions, pricing, promotional details, shipping estimates, and availability — is accurate and current at all times. However, despite our best efforts, occasional errors may occur. We reserve the right to correct any error on our website at any time without prior notice.
What We Do When We Discover an Error That Affects Your Order
- We will contact you as soon as the error is identified using the email address you provided
- We will explain the nature of the error clearly and honestly
- We will offer you a choice: proceed with the corrected information, choose an alternative, or cancel for a full refund
- We will correct the error on our website immediately to prevent it from affecting future customers
We will never fulfill an order under terms that differ materially from what you agreed to at checkout, without first obtaining your explicit consent.
Disclaimer of Warranties
THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH NATHANBUT.NET ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, Nathan But Net LLC expressly disclaims all warranties, including:
- Implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement
- The continuous, uninterrupted, or error-free availability of our website
- The suitability of any product for a specific purpose not described in the product listing
- The accuracy of information provided by third-party suppliers or external sources referenced on our website
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NATHAN BUT NET LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
Damages We Are Not Liable For
- Indirect or consequential damages: Including lost profits, loss of business opportunities, or loss of anticipated savings
- Third-party actions: Damages caused by shipping carriers, payment processors, or other third parties once we have transferred responsibility to them
- Product misuse: Harm resulting from failure to follow product instructions or using a product in a manner for which it was not designed
- Website unavailability: Loss arising from temporary unavailability of our website due to maintenance or technical issues
What We Remain Fully Responsible For
- Delivering products that match their descriptions as published on our website at the time of purchase
- Replacing or refunding defective products in accordance with our Refund Policy
- Protecting your payment information through industry-standard encryption and secure processing
Indemnification
You agree to indemnify, defend, and hold harmless Nathan But Net LLC, its members, officers, employees, contractors, and agents from and against any claim, demand, action, loss, liability, or expense — including reasonable attorneys' fees — that arises from or is related to:
- Your violation of any provision of these Terms of Service
- Your violation of any applicable law or regulation in connection with your use of our website or products
- Your infringement of any third party's rights, including intellectual property rights or privacy rights
- Any content you submit to our website that is false, misleading, defamatory, or unlawful
- Any fraudulent or unauthorized activity conducted through your account or using your payment credentials
This indemnification obligation survives the termination of your account or cessation of use of our website.
Modifications to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes may be made to reflect updates to applicable laws, changes in our business practices, or expansion of our services. The effective date at the top of this page is always updated when we make any change.
How We Notify You of Changes
Effective date: The effective date at the top of this page is always updated when we make any change. Check this date to confirm you are reading the most current version.
Material changes: For changes that substantially affect your rights or our obligations, we will post a notice on our website and may send an email to registered customers before such changes take effect.
Minor changes: Typographical corrections and non-substantive clarifications will be made without advance notice, but the effective date will be revised.
Governing Law & Dispute Resolution
Our Preferred Approach: Direct Resolution
Our strong preference is to resolve any dispute, concern, or complaint directly and informally before any legal action is considered. If you have a concern, please contact us first. Both parties agree to attempt informal resolution for a minimum of 30 calendar days before initiating any formal legal proceeding.
Governing Law and Jurisdiction
Applicable law: These Terms of Service and all transactions between you and Nathan But Net LLC are governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law principles.
Venue: Any formal legal action must be brought exclusively in the state or federal courts located in Bexar County, Texas. By using our website, you consent to the personal jurisdiction of these courts.
Class action waiver: To the fullest extent permitted by law, all claims must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
Consumer Protection Resources
- Federal Trade Commission (FTC): www.ftc.gov
- Better Business Bureau (BBB): www.bbb.org
- Texas Attorney General: www.texasattorneygeneral.gov
Any legal claim arising from your use of our website or a transaction with us must be filed within one (1) year of the date the claim arose.
Severability & Entire Agreement
Severability
If any provision of these Terms of Service is determined by a court of competent jurisdiction to be unlawful, void, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable. If it cannot be made enforceable, it will be severed from these Terms. The unenforceability of any single provision does not affect the validity or enforceability of the remaining provisions.
No Waiver
If we choose not to enforce a right or provision in a particular situation, this does not constitute a permanent waiver of that right. We retain the full authority to enforce any provision at any time, even if we have not exercised that right in the past.
Entire Agreement
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and Payment Policy, constitute the complete and entire agreement between you and Nathan But Net LLC regarding your use of our website and your purchases from us. These documents supersede any prior written or verbal agreements between us on the same subject matter.
Contact & Business Information
If you have any questions about these Terms of Service, need clarification on any of our policies, or wish to raise a formal concern, please use the contact information below. All communications are handled by real team members.
Complete Business & Contact Details
San Antonio, TX 78213
United States
Email — General and Legal Inquiries
Use "LEGAL MATTER" for legal correspondence.
Use "FORMAL COMPLAINT" for unresolved service issues.
Postal Address
Nathan But Net LLC
1100 NW Loop 410, Suite 700
San Antonio, TX 78213
United States
Our Commitment to You
These Terms of Service are written in plain language because we believe you deserve to understand exactly what you are agreeing to. We do not use confusing legal language to obscure our obligations or limit your rights in ways that are not fair.
If anything in these Terms is unclear or you have a question before purchasing, please contact our team. We are always happy to explain anything in more detail.
These Terms of Service are effective as of April 21, 2026. They are intended to be read together with our Privacy Policy, Refund Policy, Shipping Policy, and Payment Policy.
Nathan But Net
Nathan But Net LLC | San Antonio, Texas, United States |
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